IT Team Leader Amsterdam

Amsterdam, North Holland, Netherlands · IT

Description

MAIN PURPOSE:

The IT Team Leader Amsterdam will be responsible for ensuring the IT Support team are meeting or exceeding the Service Level Agreements in place with the business, by ensuring all customer incidents and requests are effectively recorded, prioritized and resolved.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

MAIN TASKS:

The job holder will be responsible for providing proactive IT support on the following key areas:

RELATIONSHIPS:

Requirements

Technical skills

Knowledge


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