Application Support Analyst (M&S)

Hengoed, Wales, United Kingdom · IT

Description

MAIN PURPOSE:

The IT Application Support Analyst is responsible for providing 1st and 2nd line support on specified IT systems for employees remotely, over the phone and in person. Responsible for maintaining systems to ensure that they operate without issues and resolving issues when they arise. The job holder will be responsible for maintaining Systems/Applications which are used by the M&S and Quality functions.

KEY RESPONSIBILITIES/ACCOUNTABILITIES & MAIN TASKS;

The job holder will be responsible for providing proactive IT support on the following key areas:

RELATIONSHIPS:


SKILLS & KNOWLEDGE


Technical skills

Desirable experience in the following areas:

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